๐๐ฐ๐ง๐๐ซ-๐จ๐ฉ๐๐ซ๐๐ญ๐จ๐ซ ๐๐ ๐๐ซ๐จ๐๐๐ฌ๐ฌ๐ข๐จ๐ง๐๐ฅ ๐๐ฅ๐๐๐ง๐ข๐ง๐ ๐๐จ๐ฆ๐ฉ๐๐ง๐ฒ:
There are two main key players in the cleaning industry:
๐จโ๐ฉโ๐งโ๐ฆ The mum-and-dad owner-operators who do the cleaning themselves, and
๐ข Professional cleaning companies that employ a team of cleaners and management to handle the job.
Each offers unique advantages to meet your cleaning needs!
Lets compare them both.
๐๐ฐ๐ง๐๐ซ-๐จ๐ฉ๐๐ซ๐๐ญ๐จ๐ซ
๏ผฐ๏ผฒ๏ผฏ๏ผณ:
๐ฏ Personalized : highly invested in their work
๐ Same person : individual who clean and answer your phone/emails/invoices are the same
๐ก Perfect for Residential : Due to highly customs expectations and build trust with the house owner.
๐ต Lower Cost: Generally between $30-$40 / hour
๐ค Flexibility: Smaller client base, more adaptable and accommodating
๏ผฃ๏ผฏ๏ผฎ๏ผณ:
๐ Limited capacity: struggle with larger jobs, due to no/small team
๐ ๏ธ Narrower Skillsets: Not diversify skillsets or invest in continuous improvement.
๐ซ No Backup Cleaner: unavailable due to illness / personal reasons
๐งฐ Lack of Equipment: Limited access to advanced tools or skill workforce
โ๏ธ Limited Insurance: lower insurance coverage.
๐ Compassionate Loyalty: Clients may remain out of loyalty, sacrificing lower standards
๐ฉ Emotional attached : Difficult to provide feedback, often leads to defensiveness, blame, excuses
๐ Start-up: Likelihood of running a business without a website & relying on freelance platforms (ie. Airtasker)
โ ๏ธ No Quality Management: Reactive problem-solving due to the absence of quality control systems.
๐๐ซ๐จ๐๐๐ฌ๐ฌ๐ข๐จ๐ง๐๐ฅ ๐๐ฅ๐๐๐ง๐ข๐ง๐ ๐๐จ๐ฆ๐ฉ๐๐ง๐ฒ:
๏ผฐ๏ผฒ๏ผฏ๏ผณ:
๐ Scalability: Have a community of cleaners, able to handle jobs of all sizes.
๐ Maturity: Established processes streamline consistency
๐ Reputation: Reliable company website paired with strong Google reviews.
๐ค Reliability: Backup cleaners are available in case of sickness or emergencies.
๐งฐ Specialized Equipment + Skills: Access to advanced cleaning tools and skilled team members.
๐ก๏ธ Comprehensive Insurance : More likely to have full insurance coverage & compliance
๏ผฃ๏ผฏ๏ผฎ๏ผณ:
๐ฐ Higher Costs: Typically between $60-$80 per hour.
๐ Standard Procedures: Difficult to personalize the cleaning experience.
๐ Not Suitable for Residential Cleaning: Tendency of different cleaners means they canโt always clean according to the residence method.
๐ Chain of Communication: More personnel involved can complicate decision-making and changes.
๐ช๐๐๐๐๐๐๐๐๐:
๐ฐ If price is your top priority and you’re willing to be hands-on in managing communication and performance, an owner-operator is the way to go.
๐ข If service reliability, clear communication, and long-term consistency matter more to you, a professional cleaning company is your best choice.
What matters most is understanding your criteria and desired outcomes for your team. โจ
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