Why There’s a Price Increase? 🤔
It’s a sensitive topic that many avoid, including myself. For years, I avoid discussing or implementing price increases. It felt scary, and I was anxious about the consequences of loosing clients. 💡 The Early YearsThis mindset served me well initially. I took pride in keeping our prices steady, and our company grew. We hired more […]
Whistle Clean Might Not Be for You 🚫
If you’re looking for a provider that:❌ Doesn’t ask questions❌ Sets up once and hopes everything will be okay❌ Micromanages the cleaners Then we are not for you. Here’s why you shouldn’t choose us:💰 We are not the cheapest🤔 We ask a lot of questions 🗣️ We spend time understanding your expectations ✅ We do […]
🧪 Synthetic Chemicals vs. Natural Products 🌿
At the beginning, we relied on:– Dettol : to kill germs effectively– Fragrance cleaning products. : to leave a pleasant scent for clients– Bleach : for its strong and quick results I handpicked these products because they made the space smell and “feel” clean, ensuring our team performed well at work. However, during this time, […]
Why Is There a Minimum Engagement Fee? 🤔
Why Is There a Minimum Engagement Fee? 🤔 If you’re looking for the cheapest cleaning company, Respectfully, please look elsewhere; we are not for you. I wish you the best of luck, but don’t come back. Let me explain why. A client recently called, seeking twice-weekly cleaning services in Melbourne CBD. She was 😤 Frustrated […]
What Happens After We Sign the Contract? 🤝
Your biggest concern might be getting locked into a 12-month contract. At the back of your mind, you might be thinking:“I just want to get this done.”“I’ve done my research, they seem like the only option. Let’s just go with it.” But you may still wonder:* Are they reliable?* Can they communicate effectively?* Is their […]
How Much Does It Cost to Clean My Workplace?
The answer is: I don’t know. And I have no idea. Let me explain why. It’s almost impossible to provide an accurate answer without context. I understand why busy executives ask this question Because it’s hard to find any indicators online. And if you do, you often have to give out your personal details, risking […]
Misalignment
When companies looking cleaners, it’s common for the industry to prioritize “price,” overlooking numbers of unspoken expectations. This often results in misunderstandings and wasted time managing expectations. Years ago, a company hired cleaners for their newly renovated, luxurious workplace. Initially, everything appeared fine. A few weeks later, she stayed late and discovered cleaners using a […]
🔐 Managing privacy in keys management
When clients join us, they often provide a lanyard with their company logo and a key-tag featuring their address. Upon receiving these, our operations team takes a additional step.We allocate a key name that deliberately excludes any reference to:🏢 Company name or logo📍 Company address Here is Why? We prioritise privacy and security. In unfortunate […]