Having served hundreds of companies in Melbourne, especially those with 50-200 employees, we’ve identified five crucial factors consistently valued by busy executives.
🤝 Reliable : Trust is paramount. That means you can rely on a cleaning provider that understands your specific needs, delivering consistent quality without inspecting their work
📞 Communication: Effective and timely communication is at the core. Your feelings are heard and valued, knowing you reach out and expect quick response. They check in with you, maintaining a two-way street of communication.
🚀 Proactive : You dont expect perfection. That means you value a cleaning provider that collaborates proactively, addressing challenges. You highly appreciate their personal touch and connection.
✨ Quality of Work: Prioritize thoroughness and going the extra mile in cleaning. Consistent standards, an eye for detail, and a commitment to making your space presentable are top criteria.
🌱 Ethical and Flexible: Embrace green initiatives and eco-friendly products. Flexibility in adapting to your changing needs becomes the foundation of their services.
Now that you have some reference, here’s the opportunity to ask these questions.
💬 What is your top criteria?
💬 Whats your desired outcome?
💬 What’s important for you and your team?
Once you have your criteria, you able to reverse engineer them into quality questions that provide clarity.